Privacy Policy
Last updated: March 25, 2026
1. Information We Collect
When you visit MinerHaolan ("we", "us", "our") at minerhaolan.shop, we may collect the following information:
- Personal Information: Name, email address, phone number, shipping address, and billing information provided during checkout or account registration.
- Order Information: Products purchased, order history, and transaction details.
- Usage Data: Browser type, IP address, pages visited, time spent on pages, and referral URLs collected automatically through cookies and analytics.
- Communication Data: Messages sent via WhatsApp, email, or our contact form.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders for ASIC mining hardware
- Communicate order updates, shipping notifications, and tracking information
- Provide customer support and respond to inquiries
- Send marketing communications (with your consent) about new products and promotions
- Improve our website, products, and services
- Comply with legal obligations
3. Data Sharing
We do not sell your personal information. We may share your data with:
- Shipping Partners: DHL, FedEx, and other carriers to deliver your orders
- Payment Processors: To process cryptocurrency and fiat payments securely
- Analytics Providers: To understand site usage and improve our services
4. Data Security
We implement industry-standard security measures including SSL/TLS encryption, secure payment processing, and restricted access to personal data. However, no method of transmission over the Internet is 100% secure.
5. Cookies
We use cookies and similar technologies for authentication, preferences, and analytics. You can control cookies through your browser settings.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Request data portability
- Withdraw consent for data processing
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Order data is retained for a minimum of 5 years for warranty and legal purposes.
8. International Transfers
As a Hong Kong-based company serving customers worldwide, your data may be transferred to and processed in Hong Kong. By using our services, you consent to this transfer.
9. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
10. Contact Us
For privacy-related inquiries:
- Legal entity: HK Rumax Technology Limited (trading as MinerHaolan)
- Email: support@minerhaolan.shop
- WhatsApp: +852 6465 3102
- Address: Flat B, 2/F, Block B, Marvel Industrial Building, 17–23 Kwai Fung Crescent, Kwai Chung, New Territories, Hong Kong